جارٍ التحميل...
يرجى الانتظار لحظة
جارٍ تحضير تجربتك
Learn about our refund policy, process, and timeframes
Last updated: December 2024
We stand behind the quality of our products. If you're not completely satisfied with your purchase, we'll work with you to make it right through our comprehensive refund policy.
Return within 30 days of delivery
Products must be unopened
Refunds processed quickly
Contact our support team or use the returns portal
Receive return authorization and shipping instructions
Send the product back using provided shipping label
We inspect the product and process your refund
30 days from delivery
Unopened and sealed
Must be in original packaging
Order confirmation or receipt
Refunds to your original card
Direct bank account refund
Credit applied to your account
The following items are not eligible for refund due to health and safety regulations.
If you receive a damaged product, please contact us immediately with photos. We'll provide a full refund or replacement at no cost to you.
If we ship the wrong item, we'll cover all return shipping costs and provide a full refund or send the correct item.
Special refund terms may apply to bulk orders. Please contact our sales team for specific details on bulk order refund policies.
Our customer service team is here to help you with your refund request.
Questions about this policy?
Email us at: refunds@healthhub.eg